| Course | HS460 Project Design and Management for Health Care |
|---|---|
| Unit | Unit 5 |
| Paper type | Stakeholder register |
| Length | About 860 words, 6 pages double-spaced |
| Format | APA 7 student paper |
| School | Purdue University Global |
| Program | BS in Health Science |
| Updated | October 2026 |
Free sample paper for HS460 Unit 5
The Landlord Controls the Heat: A Unit 5 Stakeholder Register Recording Who Can Approve or Block a Saturday Clinic
[Student Name]
Purdue University Global
HS460: Project Design and Management for Health Care
Unit 5 Stakeholder Register
[Instructor Name]
[Date]
Tillford Family Health, its partners, staff and outside parties are composite; the sources cited are real.
Key
Authority uses four terms. Approve: the party's agreement is formally required. Block: the party can prevent the launch in practice, whether or not it has formal authority. Advise: the party's views shape the work but it cannot stop it. None: the party is affected but has no say.
The Register
Rows are grouped by authority, so those who can stop the project appear first.
Parties who approve:
1. The four physician partners. Interest: fewer weekend emergency visits by their patients, protection of their weekends from call. Attitude: three supportive, one doubtful about cost. Message needed: budget against ceiling and expected visits, from the operations coordinator, at every partners' meeting.
Parties who can block:
2. The two nurse practitioners. Interest: Saturday pay differential; concern about working without a physician on site. Attitude: cautiously supportive. Message: the on-call arrangement and transfer procedure, from the managing partner, in person before the rota is set and monthly after.
3. The landlord. Interest: a heating fee and goodwill of a long-term tenant; the building's heat is off on weekends under the lease. Attitude: neutral. Message: the agreed hours and fee in writing, from the practice manager, once and then quarterly.
4. The town pharmacy. Interest: Saturday prescriptions; must stay open until 1:00 p.m. Attitude: supportive. Message: start date and expected volume, from the practice manager, before opening and after the first month.
5. The regional emergency department. Interest: fewer minor visits; clarity on transfers. Attitude: supportive. Message: the transfer procedure and a contact for questions, from the managing partner, before opening.
Parties who advise:
6. The practice manager, who will own the session after handover. Interest: a workable routine. Attitude: supportive. Message: progress and the operating checklist, from the operations coordinator, weekly.
7. Front desk staff. Interest: Saturday shifts and clear scripts. Attitude: mixed. Message: rota and scripts, from the front desk supervisor, at staff meetings.
8. Medical assistants. Interest: the new weekend position and extra hours. Attitude: supportive. Message: role and training, from the practice manager.
9. The billing service. Interest: claims for a new session. Attitude: neutral. Message: new session codes and schedules, from the practice manager, before opening.
10. The patient advisory group. Interest: access. Attitude: supportive. Message: hours and scope, from the managing partner.
Parties with no authority:
11. Patients. Interest: care closer to home. Message: hours and what the session treats, through mailed notices, the website and the phone message.
12. The Stanwick branch staff. Interest: not losing staff to Saturdays. Message: that Stanwick weekday staffing will not change, from the practice manager.
13. Local employers. Interest: workers seen without travel. Message: hours, through the chamber of commerce newsletter.
14. The county ambulance service. Interest: knowing the session exists in case of a transfer. Message: the transfer procedure, from the managing partner.
The parties most able to stop the project are not the ones who sign anything; they are the nurse practitioners, the landlord and the pharmacy.
Interest Written as Gains and Losses
Interest is written as a concrete gain or loss rather than a rating. Saying that the nurse practitioners gain a pay differential and lose the comfort of a physician on site tells the project manager what to address; a rating of "high interest" does not. Attitude is recorded separately from interest, because a party can have a lot at stake and still be neutral.
Using the Register
The register drives the communication schedule. Parties who can block receive messages early and from the person whose word they trust. The nurse practitioners, for example, hear about the on-call arrangement from the managing partner, not from the coordinator, because the question is about clinical backup. Stakeholder analysis guidance recommends tailoring both message and messenger to each party's power and interest (Bryson, 2004), and project management practice treats the register as a living document reviewed at each status meeting (Project Management Institute [PMI], 2021).
Attitudes That Changed During Planning
Two attitudes shifted while the register was being built. The doubtful partner became supportive after seeing the budget's separate revenue line, which showed each Saturday covering its running cost. One nurse practitioner moved from cautious to supportive once the on-call arrangement named a partner for every Saturday. Recording these changes in the register, with dates, shows which messages worked and which parties still need attention.
What If a Party Resists
The doubtful partner receives the budget detail he asked for and an invitation to review the transfer procedure. If a nurse practitioner declines the rotation, the backup is a locum nurse practitioner, which raises cost and is listed in the risk register. If the landlord refuses heat, the session moves to a space heater plan approved by the fire marshal, a weaker option. Project texts note that early, targeted engagement with resistant stakeholders costs far less than managing their opposition later (Kerzner, 2017).
References
Bryson, J. M. (2004). What to do when stakeholders matter: Stakeholder identification and analysis techniques. Public Management Review, 6(1), 21-53. https://doi.org/10.1080/14719030410001675722
Kerzner, H. (2017). Project management: A systems approach to planning, scheduling, and controlling (12th ed.). Wiley.
Project Management Institute. (2021). A guide to the project management body of knowledge (PMBOK guide) (7th ed.). Project Management Institute.
Reading the HS 460 Unit 5 instructions
The fifth unit commonly asks for a stakeholder register: a table identifying each party, its role, authority, interests, attitude and the communication it needs. Several pages printed sideways is typical. Define your authority categories in a key so terms mean the same thing in every row. Group or sort rows so those who can stop the project are easy to find. Write interest as a concrete gain or loss rather than a rating, and record attitude separately. For each party, name the message it needs, who should deliver it and how often. Include parties outside the organization, such as landlords or partner pharmacies, whose cooperation is practical rather than formal. Plan what you will do if a key party resists.
Inside the HS460 Unit 5 example
A key defines approve, block, advise and none. The register lists fourteen parties grouped by authority, from the four partners through the nurse practitioners, landlord, pharmacy and emergency department to patients and the ambulance service, each with interest, attitude, message, messenger and frequency. The highlighted sentence observes that the parties most able to block never sign anything. A section explains interest as gains and losses. A section on using the register links it to communication, citing stakeholder analysis and project guidance. Attitudes that shifted during planning are recorded, and a closing section prepares responses to resistance. The register is reviewed at every status meeting and updated when attitudes move.
HS460 Unit 5 rubric: what earns full points
Stakeholder registers are usually graded on completeness of identification, accuracy of authority and interest, usefulness of the communication plan and handling of resistance. Accuracy of authority and the communication columns often weigh most: graders reward registers that distinguish formal approval from practical ability to block and that give each party a tailored message and messenger. Completeness earns credit when outside parties appear. Interest written as concrete gains or losses is preferred to ratings. Planning for resistance shows maturity. The table should read cleanly when printed sideways. Registers that list names with high or low ratings and no messages tend to lose points. Recording attitudes that shift during planning, with dates, shows the register is being used rather than filed.
HS460 Unit 5 help: mistakes that cost points
The most common weakness is a register that lists stakeholders with ratings but no plan for communicating with them. Another is treating only those who sign documents as powerful. Some students omit outside parties whose cooperation is essential, such as landlords or pharmacies. Interest is often vague. Attitude and interest are frequently merged. Resistance is rarely planned for. When your project involves different parties, such as a union or a county agency, list who could stop it in practice and we will build rows that show each one's authority and message. Remember to say how often each party hears from you, not just what they hear.
Get an HS460 Unit 5 example written to your instructions
Every register is specific to the parties around one project, so send your scenario or charter, the Unit 5 prompt and your rubric, and note any columns the instructions require. A first sample comes free in 24-48h, recording authority, interest and a concrete message for each party your project involves. The paper above is an original model document written by our desk, not a submitted student paper and not an official Purdue University Global document.
More HS460 papers and BS in Health Science samples
- HS460 Unit 1: Project Charter
- HS460 Unit 2: Discussion Board Post
- HS460 Unit 3: Scope Statement
- HS460 Unit 4: Work Breakdown Structure
- HS460 Unit 6: Schedule and Milestone Plan
- HS460 Unit 7: Budget Worksheet
- HS460 Unit 8: Risk Register
- HS460 Unit 9: Seminar Reflection
- HS460 Unit 10: Project Closeout Report
- HS450 Unit 5: Strategic Goal Memo
HS460 Unit 5 questions, answered
How is a stakeholder register different from a stakeholder analysis?
A register records facts about each party in one table, while an analysis interprets them, often with a grid and a strategy. Many HS460 prompts ask for the register first and build the communication plan from it. The example stays a register, with one closing note, because the prompt asks what each party can do and needs to hear.
Should staff inside the practice be listed individually?
By role, unless one person holds unique authority. The example lists medical assistants and front desk staff as groups, but gives the two nurse practitioners a row of their own because their agreement to Saturday shifts is individually required. Listing every employee by name adds length without adding anything a reader could act on.
What if a stakeholder is likely to resist?
Record the attitude honestly and let the message column respond to it. In the example, the front desk staff are wary of Saturday rotations, so their message covers the rota rules, the pay differential and the right to swap shifts. Resistance hidden in the register tends to reappear later as a schedule problem.
Where can I find a free HS460 Unit 5 sample paper?
This page holds the complete Unit 5 register, fourteen parties with authority, interests, attitudes and the message each needs.
Can a stakeholder block a project without formal authority?
Yes. A landlord who controls heat or a clinician whose contract allows refusing extra shifts can stop a launch in practice even without signing anything.